Communications Team (Tech Support)

The successful applicant(s) will join the Communications Team for British Scouting Overseas, which aims to provide members with technical support and who work to raise the profile and recognition of British Scouting Overseas to an internal and external audience.

Your main role will be to provide 1st line technical support on our Office 365 platform and our WordPress website. As part of the Communications Team you will help to shape and deliver the communications strategy, with a desire for growing in your role.

This is an exciting opportunity for someone with a good working knowledge of Office 365 and who is looking to develop in the role as part of a wider Communications Team.


Main Responsibilities

  • Provide 1st line help desk support for members using Office 365
  • Add new users to the Office 365 portal and support them as necessary in setting up email remotely
  • Support the BSO Communications Manager and BSO Communications Manager (Technical) in developing and supporting the website and backend systems used (Azure)

Skill Requirements

  • Experience of adding users in Office 365 (essential)
  • Experience of assigning users in Office365 to groups, assigning rights and other admin tasks as required.
  • Good communication skills, both verbal and written
  • Good interpersonal skills (essential)
  • Experience of WordPress or similar website platform (essential)
  • Experience of Office 365 apps (Skype, Teams, Sharepoint etc) (essential)
  • Good time and workload management skills (essential)
  • Can work as part of  team (essential)
  • Proactive
  • Innovative

Appointment Process

  • Must successfully complete the Appoint Process, which includes completing a valid CRB and acceptance of The Scout Association policies for suitably with working with young people.

Training Requirements

  • Must Complete Module 1 and GDPR within 5 months of full appointment.   This training gives a grounding in your role in Scouting.   This training can be completed online.

Application Methods

Feel like joining the team?   Apply online through our LinkedIn or Facebook advert or email and tell us a bit about yourself.  This is a volunteer role and due to the international nature of the role, applicants, need not be located in the UK.